Folsom Auto Repair

Just had my 2010 BMW 328i serviced at Foreign Autohaus for the first time and was very impressed with the overall process they use to schedule and conduct their work. I stopped by their shop to schedule my servicing and immediately received an e-mail documenting the appointment. I also received reminders before the appointment. After I dropped off my car they sent me a detailed report (with photos) on everything they were seeing. Johnny then called to review the work bill. I was then given the opportunity to approve/decline each aspect of the work bill (really liked this option). Once the work was completed, I got the call that my car was ready. All in all a very service oriented process and very client centered. The e-mail/text information was also very helpful and easy to use. Five stars from me!

Me and my Paps came in couple days ago to get our MB done they did a great job. Highly recommend the service is solid!

Me and my Paps came in couple days ago to get our MB done they did a great job. Highly recommend the service is solid!

Smooth service, prompt ant courteous.

Brought my 535i in for a service and they were very professional. They document everything and are honest about the condition of various parts.

Great place. Honest and reasonable. Communication was excellent. Will definitely use again and highly recommend.

The Service Manager is a jewel! He kept me notified of what I needed along with the time frame. Very pleasant to deal with. I feel confident that I'm dealing with honest, conscientious, knowledgeable and expert mechanics. Me and my VW are happy!😀

Excellent customer service . I love their electronic communication that includes estimates, photographs and easy acceptance or declination of specific services. Thank you for getting me in for service. You guys did a great job with my LR4. We are sure to be safe on our summer road trip.

First time going here for service! So impressed by the whole process from scheduling, reminder, check in, and keeping informed of what needed to be done, to check out and follow up. I will definitely be back.

Outstanding Service! Dropped my BMW off in the AM without an appointment and received it back before closing. Service Advisor Johnny is outstanding! Received 3 phone call updates through the day. Three texts and emails also provided detailed information. Work order includes photos of the car's exterior and any trouble spots in the engine bay. Be aware. Have the printer prepared. The downloaded final work order was 25 pages! The amount of work performed was moderately extensive. Technician Tyler provided perfect service. All items done to the Beemer were done right. Also, received the car with the engine running and the top down to help burn off and air out any remaining fluid from an engine bay cleaning. Thoughtful. To note, despite the high volume of cars and the number of Technicians, no errant talking or noise was noted. Sweet. In sum, Foreign Autohaus in Folsom on Blue Ravine Road is the place to bring your prized auto!